Office Hours
Regular office hours are:
Monday - Friday 8:00 a.m. until 5:00 p.m.
If you need to contact a physician at another time, call the main office at 281-335-4600 and the answering service will connect you with the physician on call who will help you with any problems or questions of an urgent nature.

Telephone Calls
In order to process our calls more effectively, our phone system is now equipped with an automated attendant. Should you reach the recording, please follow the prompts to be transferred to the appropriate department in our office.

If you have a medical question, billing questions or need to speak with a nurse call 281-335-4600. The answering service will receive calls between 4:30 p.m. and 9:00 a.m. every workday and all day on holidays and weekends. A doctor is always on call should you require assistance.

To request a prescription refill online, please click here.

Note: Pain or nerve medications, or sleeping medications will not be filled after regular business hours or on weekends (this applies to refills as well).

Medical Records Release
To maintain strict confidentiality of our patients we require a signed authorization from the patient before any records can be released to another doctor, to an insurance company, or for personal use.

Please call 281-335-4600 and ask one of our medical secretaries about charges related to copies of your medical records.

Financial Information (for more information please see our billing information page)
Payment is due at the time of service. You will be given the appropriate forms to file with your insurance company for reimbursement.

We participate in many insurance plans. Please remember if your insurance requires a referral it is your responsibility to obtain it prior to your visit. Please bring your insurance card to every appointment.

Obstetrical Patients should pay the percentage of the OB package charge which is not covered by their insurance company by their 28th week of pregnancy. Non-stress test, ultrasounds, lab work, and injections are not included in the global fee. Payment for these services is due when procedures are performed. Following delivery, we will send the necessary paperwork directly to your insurance carrier.

Gynecological Patients having elective surgery should pay any unmet deductible along with a 20% deposit prior to the surgery being performed. Insurance will be filed by our office following surgery.

Claims filed with your insurance carrier for obstetric or surgical services must be paid by your carrier within 30 days. If your insurance carrier does not respond within 45 days, you are responsible for remitting the entire balance due. Please check with your insurance company starting 15 days after service to ensure prompt payment by your carrier. Remaining balances, after the insurance pays, are to due in full within 60 days.

Balances 90 days or older are subject to be transferred to an outside collection agency.

Click the links below to send an e-mail directly to:

Dr. Crowder and medical assistants Front Desk general questions